Articles

Insights & Thought Leadership for Customer & Revenue Leaders

Guidance and prescriptions from Valuize’s experts to drive your B2B customer lifecycle.

Sales and Customer Success: The Most Dangerous Intersection of Your Customer Journey

Customer Success, Organizational Management

How to Create a Prescriptive Customer Success Plan Template [4 Steps]

Customer Success

Engineering Customer Success Processes for Maximum Impact

Customer Success Operations

6 Critical Criteria for Evaluating Customer Success Technology

Customer Success Operations

How to Create an Ideal Customer Profile to Increase Retention

Customer Success, Strategy

How to Shift from Unrealistic to Achievable Outcome Selling

Customer Success, Strategy

SaaS Expansion Revenue Can No Longer Be A “Nice to Have”

Revenue Optimization

‘Give To Get’ Sales For SaaS Growth: The Secret To Accelerating Value

Revenue Optimization, Strategy

Who Should Own B2B SaaS Expansion Revenue?

Customer Success, Strategy

Aligning Sales and Customer Success Outcomes

Organizational Management, Strategy

Sales And Customer Success Alignment For B2B SaaS

Organizational Management, Strategy

5 Keys to Achieve Negative Churn in B2B SaaS

Revenue Optimization, Strategy