back to all press releases

Press Releases

Valuize Accelerates Growth With Appointment Of Customer Success Leader, Emily Ryan

August 3, 2021 – Valuize, the customer success consulting partner to the world’s leading and largest B2B software companies, is pleased to announce that Emily Ryan will be joining the company as Client Principal, effective immediately. 

Emily is joining Valuize after nearly a decade driving change and building Customer Success Strategy & Operations programs with over twenty companies. Most recently, Emily was the Director of Success Management Strategy & Operations at Splunk, where she led the design and evolution of the company’s Customer Success Scale Engine. As Client Principal, Emily will be responsible for the ideation and delivery of Customer Success management and transformation programs that enable Valuize’s clients to achieve their strategic business goals. 

“As we enter this new phase of Valuize’s growth, I’m thrilled to welcome Emily and have her take on this exciting new role,” said Valuize CEO, Ross Fulton. “Emily is a proven Success leader and Customer Success Strategy & Operations trailblazer with a strong track record of building and managing high-growth Customer Success organizations. Emily’s deep domain experience will play an important role in advancing our work and our team. Today’s announcement is another building block in our company’s transformational journey.”

“The business world is changing and the emergence of Customer Success is just one indicator of that change,” said Emily. “Customers and employees alike are demanding more care, concern and value from their interactions with businesses than ever before. What’s more, the Customer Success domain is at the precipice of massive evolution and Valuize is at the forefront of this change. As more businesses transition into Customer Success, Valuize is poised to help guide the transformation. I’m looking forward to supporting Valuize and its clients as Client Principal.  Next-level customer value delivery, here we come!”

About Valuize

Valuize is a leading Customer Success strategy and operations consulting partner to the world’s fastest growing and largest B2B software companies. Championed by and for Customer Success professionals, the Valuize team offers a unique blend of Customer Success leadership, strategy design, and operations expertise to maximize the value delivered to clients, companies, and communities it serves. Valuize is trusted by industry-leading brands such as VMware, Workday, Veritas, Datto, Elastic, HashiCorp, and Wolters Kluwer.