About Us

We’ve Been in Your Shoes.

With a proven track record, our team of experts have transformed the customer success strategies of countless B2B software companies.

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We See Beyond the Data

Our Mission

We know that people are what matters the most to any business, that’s why we’re obsessed with connecting our clients with their customers through value realization.

Our mission is to help B2B software companies succeed through customer retention and expansion. We’re on a quest to become the most sought after customer success strategy and technology consulting partner to B2B software companies across the globe.

Founded in 2017, we’re already well on our way with teams of experts connected through Vancouver, Toronto, and Denver.

Our Team

Leadership + Expertise

Ross Fulton

Co-founder + Chief Executive Officer

Prior to founding Valuize, Ross spent more than 16 years growing software companies and their partners on both sides of the Atlantic.

An Englishman by birth, if not one by nature, Ross will take espresso over tea every time!

Jean Nairon

Co-founder + Chief Outcomes Officer

Jean has been a leader at the intersection of customer lifecycle strategy and technology for more than 16 years.

Fluent in French and fitness, Jean has completed multiple marathons and triathlons.

Mathieu Brillon

Director Solutions Delivery

Mathieu is a seasoned SaaS executive with over 18 years implementing software solutions and strategies for growing teams.

He has previously built multiple professional service teams across various small to large enterprises. In his spare time, Mathieu loves applying his same drive to Crossfit.